Role Overview

We are seeking an experienced Part-Time Sales Associate to join our Vivienne Westwood boutique in Los Angeles for 4 days a week. This role is focused on delivering a high-touch, luxury client experience, driving sales performance, and building long-term client relationships. The ideal candidate is a confident seller with a strong understanding of the luxury fashion market and an existing client portfolio.

Key Responsibilities

Client Experience & Sales

• Deliver an exceptional client experience aligned with the Vivienne Westwood brand
• Achieve individual and store sales targets, contributing to overall business performance
• Identify client needs and provide expert guidance on products, styling, and collections
• Support clients throughout the full customer journey, from initial engagement to after-sales service

Clientele & Relationship Building

• Build and maintain a strong client book, driving repeat business and loyalty
• Proactively engage in client outreach, including appointments, follow-ups, and events
• Maintain accurate and up-to-date client information within CRM systems

Product Knowledge & Brand Representation

• Develop in-depth knowledge of collections, materials, and brand heritage
• Represent the brand with professionalism, passion, and authenticity at all times

Store Operations

• Support daily store operations, including POS transactions, stock management, and visual merchandising
• Ensure compliance with company policies, procedures, and loss prevention standards
• Maintain high standards of store presentation and housekeeping

Team Contribution

• Work collaboratively with the team to support store goals
• Contribute to a positive and professional working environment
• Support additional business needs as required

Requirements

• Minimum 3+ years of experience in luxury fashion retail
• Proven track record of achieving sales targets and KPIs
• Strong clientele skills with an existing client portfolio preferred
• Excellent communication and interpersonal skills
• Strong understanding of fashion trends, products, and styling
• Ability to work in a fast-paced, client-focused environment
• Flexible availability, including weekends and peak trading periods

• Fluency in Mandarin, Cantonese, or Japanese is preferred but not mandatory

Passion or background in fashion design or luxury craftsmanship

BENEFITS

• Uniform allowance 
• Medical insurance 
• Dental, eye vision 
• Life insurance 
• 401k
• 10 days of vacations
• 10 days of holiday